BUSI 4004 · Week 9

BUSI 4004 Week 9 loyalty proposal example

Customer Relationship Management for Small Business Walden University Free custom sample in 24 to 48h

Punch cards are the first idea most people reach for, and Week 9 asks whether the made-up dry cleaner can afford the obvious. The loyalty proposal settles on one standing reason for regulars to return, free minor repairs on every order, costs it at round illustrative figures, compares it with a discount card, and shows it can be sustained for years rather than a season.

What this page holds

One proposed reason to return, costed and compared with a cheaper-looking alternative, with the case for why the shop could keep offering it indefinitely. Searches like "busi 4004 week 9 assignment example", "busi4004 week 9 sample" and "busi 4004 week 9 example" land here.

What a finished BUSI 4004 Week 9 loyalty proposal looks like

The proposal runs three or four pages and opens with a one-sentence statement: every order from a customer with ten or more visits includes minor repairs, loose buttons and small seam fixes, at no extra cost. A cost section estimates the presser's time per repair and the number of qualifying orders, reaching an illustrative monthly cost of a few hundred dollars. A comparison section sets that against a punch card offering every tenth shirt free, showing the card costs more in lost revenue and rewards frequency the regulars already have. Why the repairs connect to evidence from earlier weeks, including the missing-button complaints, gets its own short section. The proposal closes with how the shop would know whether it worked, a retention comparison after six months, and what result would make the shop drop it.

How a BUSI 4004 Week 9 example is structured

The proposal is argued from affordability outward. It states the offer first, precisely enough that a clerk could apply it on a busy morning without asking the owner. Cost is estimated next, before any benefit is claimed, because a loyalty idea that looks generous but cannot survive a slow quarter will be withdrawn and leave customers feeling cheated. The comparison with a punch card does the persuading, comparing two options on cost, on what they reward, and on whether a competitor could copy them. The link to earlier evidence shows the offer answers a real complaint, the missing buttons, rather than a generic wish to please. The measurement section completes the argument, and it treats the offer as something to test and possibly retire.

The offer in one sentence

Regulars with ten or more visits get loose buttons and small seam repairs at no extra cost on every order. A clerk could apply that sentence without calling the owner, which is the precision the rest of the proposal depends on.

Cost before benefit

Presser minutes per repair, times qualifying orders per month, gives an illustrative monthly cost. Putting that figure ahead of any claimed benefit shows the owner the offer was tested for affordability before it was argued for.

Set against a punch card

A tenth-shirt-free card costs more in forgone revenue and rewards frequency regulars already show. The comparison, laid out on cost, on what each rewards and on how easily a competitor could copy it, is the proposal's main argument.

Tied to what customers said

The Week 6 feedback named missing buttons as a reason regulars mention leaving. Linking the offer to that complaint makes it a response to evidence, and it tells the owner which problem the money is solving.

A test with an end date

Six months in, retention among qualifying regulars is compared with the prior year. If it has not moved, the offer ends. Planning the exit keeps the proposal honest about uncertainty and protects the shop from an open-ended cost.

Where marks go in BUSI 4004 Week 9

Sustainability is what separates strong proposals here. An offer described warmly without a cost estimate has asked the owner to take generosity on faith, and the feasibility criterion goes largely unmet. Credit then follows the comparison, since an offer weighed against at least one rival proves someone compared options. Rubrics reward a link between the offer and evidence about why customers leave or stay, so repairs tied to the missing-button complaints outscore an equally affordable perk with no stated basis. The measurement plan earns a separate share when it names what would be compared and when. Proposals promising large gains in loyalty without a stated basis attract skepticism, and modest, checkable claims tend to score higher.

Get a BUSI 4004 Week 9 example written to your instructions

Share the Week 9 prompt and rubric; a costed loyalty proposal comes back in 24 to 48 hours, the first one free. If earlier weeks in your course produced complaints or retention findings, include them, and the offer is designed to answer them. The comparison option can be your choice or the sample's.

BUSI 4004 Week 9 questions, answered

Does a loyalty proposal need a points program?

No, and many strong samples avoid one. The course wants something that brings regulars back and that the shop can keep paying for, which can be a service, a standing perk or a recognition practice. A points scheme is fine if costed properly, but it tends to reward buying more rather than staying, and instructors often ask about that distinction.

How precise does the cost estimate need to be?

Precise enough to be checked and honest about its assumptions. Round, illustrative figures are acceptable when labeled, provided the arithmetic is visible: time per unit, units per month, cost per hour. An offer with no cost at all usually loses the feasibility band regardless of how appealing it sounds.

Should customer lifetime value appear?

One mention can help frame why spending on existing customers makes sense, but a full calculation is rarely required in this week. Where one is required, show the inputs and keep them modest. Otherwise, the cost comparison and the link to customer evidence carry the argument more directly.