| Course | WMBA 6627 Stakeholder Management and Organizational Behavior |
|---|---|
| Week | Week 2 |
| Paper type | Stakeholder register |
| Length | About 840 words, 6 pages |
| Format | APA 7 student paper |
| School | Walden University |
| Program | Master of Business Administration (MBA) |
| Updated | October 2026 |
Free sample paper for WMBA 6627 Week 2
Twenty Parties to One Book: A Stakeholder Register for a Brokerage's Shared Agency System, Each With Its Stake, What It Could Gain or Lose and the One Action That Would Matter
Student Name
Walden University
WMBA 6627: Stakeholder Management and Organizational Behavior
Instructor Name
Month Day, Year
Twenty Parties to One Book: A Stakeholder Register for a Brokerage's Shared Agency System, Each With Its Stake, What It Could Gain or Lose and the One Action That Would Matter
How the List Was Assembled
This register lists the parties to One Book, an initiative at Harbor Point Insurance Group (a composite eleven-office agency group in southern New England) for moving every office's client records onto one agency management system and routing routine service work to two regional service centers.
The list was built in three passes. First, I walked the project's process maps, from quoting to renewal, and listed everyone who touches a client record. Second, I reviewed the contracts the change affects: carrier appointment agreements, the agency management system license and the acquisition agreements with former owners. Third, I asked the eleven office principals and the two service center managers one question: who else would notice if this went wrong? That question added four parties, including the premium finance company and the firm's errors and omissions insurer.
Roles appear rather than names, and groups appear where they act as one. Freeman et al. (2010) define stakeholders broadly as those who can affect or be affected by an organization's purpose, and the final column, the action each party could take, keeps the list focused on parties that can actually change the outcome. Mitchell et al. (1997) argued that salience depends on power, legitimacy and urgency, and the next assignment will use the register to sort parties on those lines.
The Register
Table 1
One Book Stakeholder Register
| No. | Party | Internal or external | Stake in One Book | Could gain or lose | Action that would matter | |
|---|---|---|---|---|---|
| S01 | Private equity owner | External | Expects margin improvement before a planned sale | Gains a scalable platform; loses value if renewals drop | Fund or cut the project budget | |
| S02 | Chief executive officer | Internal | Sponsors One Book | Gains integration story; loses credibility if it stalls | Set deadlines and enforce them with principals | |
| S03 | Office principals, acquired agencies | Internal | Control their offices' books | Lose control over client relationships | Withhold accounts or slow migration | |
| S04 | Office principals, founding offices | Internal | Already use shared practices | Gain consistency | Champion the change with peers | |
| S05 | Commercial producers | Internal | Earn commission on their accounts | Lose exclusive access; gain cross-selling data | Keep accounts off the system | |
| S06 | Personal lines producers | Internal | Earn commission on smaller accounts | Gain service capacity | Refer more work to service centers | |
| S07 | Account managers in offices | Internal | Service clients day to day | Lose familiar workflows; may fear job changes | Resist new procedures or leave | |
| S08 | Service center managers | Internal | Run the two new centers | Gain a larger role | Prove service levels early | |
| S09 | Data migration team | Internal | Moves records | Gain or lose reputation on data quality | Flag or miss data problems | |
| S10 | Chief financial officer | Internal | Owns commission accounting | Gains one ledger | Delay commission reporting changes | |
| S11 | Compliance and licensing manager | Internal | Ensures licensed staff handle accounts | Gains visibility; faces risk if unlicensed staff serve clients | Block routing to unlicensed staff | |
| S12 | Insurance carriers | External | Appoint the agency and pay commissions | Gain cleaner data; lose patience with errors | Restrict appointments or quoting access | |
| S13 | Commercial clients | External | Rely on their account manager | Gain broader service; may lose a familiar contact | Move their accounts to a competitor | |
| S14 | Personal lines clients | External | Want quick service | Gain extended hours | Complain or leave if calls go unanswered | |
| S15 | Agency management system vendor | External | Provides the platform | Gains a larger license | Prioritize or delay Harbor Point's issues | |
| S16 | Premium finance company | External | Finances client premiums through agency records | Faces errors if account data changes | Hold financing on affected accounts | |
| S17 | Errors and omissions insurer | External | Insures the agency against professional mistakes | Faces claims if renewals are missed | Raise premiums or add exclusions | |
| S18 | State insurance regulators | External | License agencies and producers | None directly | Act on complaints or licensing gaps | |
| S19 | Former owners with earn-out payments | Internal | Paid partly on their offices' revenue | Fear earn-outs fall if revenue is reassigned | Dispute revenue attribution | |
| S20 | Information technology staff | Internal | Support the system | Gain a single platform; face heavier workload | Slow the rollout through support backlogs | |
The firm and parties are composite; numbers will carry through later assignments.
What the Register Shows
Two features stand out. First, the parties who could stall the project most easily, the acquired-office principals, commercial producers and former owners with earn-outs, are internal and have a direct financial stake in keeping accounts where they are. Oreg (2006) found that resistance to change rose when people expected to lose power or prestige and when they distrusted management, conditions that fit these parties closely. Second, several external parties, the premium finance company and the errors and omissions insurer, have little interest in One Book until something goes wrong, but could act quickly then. Both groups need attention, for different reasons, and the power and interest grid will place them.
References
Freeman, R. E., Harrison, J. S., Wicks, A. C., Parmar, B. L., & de Colle, S. (2010). Stakeholder theory: The state of the art. Cambridge University Press.
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of Management Review, 22(4), 853-886. https://doi.org/10.5465/amr.1997.9711022105
Oreg, S. (2006). Personality, context, and resistance to organizational change. European Journal of Work and Organizational Psychology, 15(1), 73-101. https://doi.org/10.1080/13594320500451247
WMBA 6627 Week 2 instructions, in plain terms
The stakeholder identification assignment asks students to list everyone who can affect or be affected by an initiative. Instructors expect a register, not a diagram, with fifteen to twenty-five entries and columns for the party, whether it is internal or external, its stake stated briefly, what it could gain or lose and the action it could take that would matter. Roles should appear rather than personal names, and groups should appear where they act as one. About half a page above the table should explain how the list was assembled, so a reader can judge its completeness. A short closing section usually notes what the register reveals before the parties are mapped by power and interest. Parties outside the organization deserve as much care as internal ones.
How this WMBA 6627 Week 2 example is built
The paper describes the initiative and explains three passes used to build the list: process maps, affected contracts and a question to office principals and service center managers about who else would notice failure. It cites Freeman and colleagues on the breadth of stakeholders and Mitchell and colleagues on salience. A table lists twenty numbered parties with their type, stake, potential gain or loss and decisive action. A closing section observes that the parties best placed to stall the project are internal and financially exposed, citing Oreg on resistance, and that some external parties matter only when something goes wrong. Margin comments flag the method and the action column.
WMBA 6627 Week 2 rubric: what earns full marks
Graders reward a register that is complete enough to include less obvious parties, such as insurers, financiers or regulators, and focused enough to exclude parties with no real stake. Each entry should have a specific stake and a concrete action it could take. Explaining the method of identification demonstrates rigor. Using roles rather than names, and grouping where appropriate, shows professional judgment. A brief reading of the register, linking parties to likely behavior, shows the purpose of the exercise. Registers whose last column names one action per party, rather than a general note, read as tools rather than lists. Registers that include parties who matter only when something goes wrong show particularly careful thinking.
WMBA 6627 Week 2 help: mistakes that cost marks
Start with the process the initiative changes and list everyone who touches it. Then read the contracts, agreements and policies the change affects, and add anyone they name. Finally, ask a few people who else would notice if things went wrong. For each party, write its stake in one clause and the one thing it could do that would change the outcome. Students often lose marks by listing only internal departments, by using personal names or by describing stakes vaguely. Another common gap is omitting how the list was built. If you would like a custom sample stakeholder register for an initiative you are studying, send us its scope.
Get a WMBA 6627 Week 2 example written to your instructions
Email over the Week 2 prompt with whichever rubric your classroom is using and the initiative it applies to, and the desk returns an identification pass that reaches past the obvious names, each entry carrying a stake and an available action. Free on a first request, back within 24-48 hours.
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WMBA 6627 Week 2 questions, answered
Where can I find a free WMBA 6627 Week 2 sample paper?
The stakeholder identification register for a brokerage's shared system rollout is published here.
How many parties are listed?
Twenty, from the private equity owner to state insurance regulators.
How was the list built?
From process maps, affected contracts and a question asked of every office principal.
What does each row include?
Internal or external status, stake, potential gain or loss and the action that would matter.
Which parties could stall the project most easily?
Acquired-office principals, commercial producers and former owners with earn-outs.